More than $50 free shipping      One Year Quality Guarantee      90-day money-back guarantee

Customer Service

Shipping & Delivery can dispatch items to virtually any address in the world. However, warranty issues, manufacturer restrictions and customs laws prevent us from shipping certain products to certain geographical locations. We shall deliver the ordered items within 48hrs after confirmation. Please allow 7-10 working days for delivery.

We offer free shipping to most countries, countries in South Africa, South America, North Asia, Western Asia and the Middle East are not belong to the free shipping zone.  The customer service will contact and help you to caculate the shipping fee if your order from the non- free shipping zone.


Track an order

Parcel will be shipped out within 1-2 working days after the payment, then tracking number and shipping method will be offered as follow.

For any problems in the transaction, please contact the online service directly, we will keep an eye on your order till you get the parcel.


Free Return & 100% Refund

AlanDental guarantee our products in great quality and good price.
Most things we sell are covered by our 30-day money-back guarantee, so just return them at your expense, in their original undamaged package. Then money will be credited.
To protect your personal security, we are also unable to accept returns on some non-faulty imaging and recording products.
If a product is excluded from our 30-day money-back guarantee, please contact  our customer service firstly.     
The customer service will help you for a safer and smoother returning, so try to contact the online chat prior to parcel returning.

Looking for more dental equipment at

  • adriancamilopachon 13, 09, 2023
    I wonder if shipping on the Greeloy® GU-P206S Dental Portable Unit with Air Compressor Curing Light Scaler 2/4H item is free to Australia?
    Dear Customer,

    Thanks for your reply.
    Yes, we offer free shipping to Australia.

  • 06, 09, 2023
    ADL003223 Item number
    What’s the price in Australian currency?
    Does it come with hand pieces ?
    What’s the cost for shipping ?
    Dear Customer,

    Thanks for your reply.
    I have sent an email to you, please check it.

  • 04, 09, 2023
    Please help to delete order no. 2023090416017801. It is duplicated.
    Thank you!
    Dear Customer,

    Thanks for your reply.
    OK, did it.

  • chan_tony2000 28, 08, 2023
    YUSENDENT COXO Motor with Cord For Dental Implant System Drill Brushless Motor C-SAILOR same as Coxo cx235c6 c6-22 motor I can .use that for replacement thks
    Dear Customer,

    Thanks for your reply.
    I have sent an email to you, please check it.

  • samaraclerc 26, 08, 2023
    Dear Madam / Sir,

    Please advise if you have in stock the Jintai JT-26B. Is this compatible with the Jintai JT-60 Dental Lab Polisher Grinder Machine ? If so, please explain how they connect.

    Kind regards,

    Samara Clerc
    Dear Customer,

    Thanks for your reply.
    I have sent an email to you, please check it.
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