More than $50 free shipping      One Year Quality Guarantee      90-day money-back guarantee

Email: service.alandental@gmail.com
Customer Service

Shipping & Delivery

AlanDental.com can dispatch items to virtually any address in the world. However, warranty issues, manufacturer restrictions and customs laws prevent us from shipping certain products to certain geographical locations. We shall deliver the ordered items within 48hrs after confirmation. Please allow 7-10 working days for delivery.

We offer free shipping to most countries, countries in South Africa, South America, North Asia, Western Asia and the Middle East are not belong to the free shipping zone.  The customer service will contact and help you to caculate the shipping fee if your order from the non- free shipping zone.

      
 

Track an order

Parcel will be shipped out within 1-2 working days after the payment, then tracking number and shipping method will be offered as follow.

For any problems in the transaction, please contact the online service directly, we will keep an eye on your order till you get the parcel.

 

Free Return & 100% Refund

AlanDental guarantee our products in great quality and good price.
Most things we sell are covered by our 30-day money-back guarantee, so just return them at your expense, in their original undamaged package. Then money will be credited.
To protect your personal security, we are also unable to accept returns on some non-faulty imaging and recording products.
If a product is excluded from our 30-day money-back guarantee, please contact  our customer service firstly.     
The customer service will help you for a safer and smoother returning, so try to contact the online chat prior to parcel returning.


Looking for more dental equipment at alandental.com.

  • Hadar@limaca-medical.com 01, 02, 2024
    Hello,

    Im interested in the Paralleline 100 generation 2. Can you please explain how to change bur and what is the bur size.

    Thanks,
    Hadar
    Dear Customer,

    Thanks for your reply.
    I sent an email to you, please check it.
    Thanks.

  • Snmpelzom14 03, 01, 2024
    Greeloy GU-P206 Dental Portable Unit LY LY-L201 Dental Handpiece Kit Dental Manikin Phantom Head

    Price in Australia? Shipping charges? Do I get the whole set mentioned above?

    Can you please contact me in my above email. Thank you
    Dear Customer,

    Thanks for your reply.
    I have sent an email to you, please check it.
    Thanks.

  • gperez 27, 10, 2023
    I would like to know if your dental suction unit GS-E1000 is also designed to suction dust from dental mold grinding?
    Dear Customer,

    Thanks for your reply.
    I have sent an email to you, please check it.
    Thanks.

  • thithamyt 18, 10, 2023
    I have email to you. i have demand about slow speed air motor. Please help me check and quote
    Dear Customer,

    Thanks for your reply.
    I have sent an email to you, please check it.
    Thanks.

  • Extramile.oralhealththerapy@xtra.co.nz 11, 10, 2023
    Please can you advise me if shipping to New Zealand is free and how long would delivery take?
    Dear Customer,

    Thanks for your reply.
    Yes, we offer free shipping, usually the shipment will take about 7-10 working days.
    Best regards.
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